Technical Business Analyst (Contact Center Applications), 7 - 10 yrs, Bangalore

Company: US based IT and consulting company focused on the financial services industry including capital markets, insurance, banking and digital.

Awarded Best Places to work in 2018, 2019, 2020

Job Location: Bangalore 

Education: B.E./B.Tech./MCA/Equivalent 

Experience: 7 - 10 years

Skills:

• 7+ years of experience working as Technical Business Analyst with minimum 2 years of experience of working on Contact Center applications

• Must have knowledge of and/or experience in Contact Center applications – IVR/Routing, Genesys/Avaya, Computer Telephony Integrations (CTI)

• Good to have - Knowledge of BFSI domain and Wealth Management business – new account opening, KYC and client onboarding

• Critical thinking ability, Strong problem-solving capacity

• Advanced written and verbal communication skills.

• Project management skills

Send your resume to JOBS@ASKEXIM.IN with subject line  "TECH-BA” or Whatsapp 8147221509