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Technical Business Analyst (Contact Center Applications), 7 - 10 yrs, Bangalore

Company: US based IT and consulting company focused on the financial services industry including capital markets, insurance, banking and digital.
Awarded Best Places to work in 2018, 2019, 2020

Job Location: Bangalore 

Education: B.E./B.Tech./MCA/Equivalent 

Experience: 7 - 10 years


  • 7+ years of experience working as Technical Business Analyst with minimum 2 years of experience of working on Contact Center applications
  • Must have knowledge of and/or experience in Contact Center applications – IVR/Routing, Genesys/Avaya, Computer Telephony Integrations (CTI)
  • Good to have - Knowledge of BFSI domain and Wealth Management business – new account opening, KYC and client onboarding
  • Critical thinking ability, Strong problem-solving capacity
  • Advanced written and verbal communication skills.
  • Project management skills

Send your resume to JOBS@ASKEXIM.IN with subject line  "TECH-BA or Whatsapp 8147221509